Frequently Asked Questions
Shipping & Returns
Do you offer returns or exchanges internationally?
Returns and exchanges are currently only available within the United Arab Emirates.
Do you offer refunds?
We do not offer refunds. Approved returns are issued as store credit only.
Do you offer exchanges?
Yes, exchanges are available within the UAE within 7 days of delivery.
How do I start an exchange?
Please contact us at contact@alreemstudios.com and our team will guide you through the process.
How do I choose my size?
Each product includes a size guide to help you find your best fit.
Can I get help with sizing?
Our team is happy to assist you. Please contact us at contact@alreemstudios.com
How can I track my order?
Once your order is dispatched, you will receive a shipping update via email.
Do you ship internationally?
Yes, we offer worldwide shipping.
What if I receive a damaged or incorrect item?
Please contact us within 7 days of delivery and we will assist you.
Will I have to pay customs or duties?
Customs duties or taxes may apply depending on your country and are the responsibility of the customer.